🛡️ Warranty & Return Policy

At Swachh Gadgets, we are committed to providing reliable products, transparent service, and customer satisfaction. Please read our warranty and return policy carefully before placing an order.

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✅ Spare Parts Warranty

All eligible spare parts purchased from our website come with a 1-month limited warranty from the date of dispatch.

Customers may request a replacement within the warranty period if:

• the product is found defective, and
• the item is covered under warranty terms.

Replacement is subject to stock availability.

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🔄 Replacement & Store Credit Policy

If the same replacement product is unavailable in stock, Swachh Gadgets will provide:

• store credit of equivalent value, which can be used for future purchases on our website.

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⚠️ Warranty Exclusions

Warranty does not apply to:

• physically damaged products
• liquid damaged items
• mishandled or misused products
• products damaged during installation
• products with tampered warranty seals
• certain non-warranty spare parts

For clarification regarding warranty eligibility, customers are encouraged to contact our support team before purchase.

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📦 Delivery & Damage Claims

We strongly recommend customers inspect the package contents in the presence of the courier or delivery personnel.

Any damage or missing item claim must be reported within:

⏰ 24 hours of delivery

Claims raised after 24 hours may not be eligible for courier-related damage coverage.

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🚚 Return Packaging Requirements

All returned items must be packed securely in their original packaging condition.

Failure to properly package returned products may result in:

• rejection of warranty claim
• invalidation of replacement eligibility

Swachh Gadgets is not responsible for:

• transit damage during return shipping
• misuse or mishandling by customer or courier services

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📱 Screen Protector Policy

Screen protectors are consumable products and therefore:

❌ No warranty or guarantee applies

due to the nature of the item.

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🔒 Warranty Seal Policy

Products containing warranty seals must have all seals fully intact.

Warranty becomes void if:

• any seal is broken
• tampered with
• removed
• damaged

Some products may contain multiple warranty seals. In such cases:

✅ All seals must remain intact for warranty validity.

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⚙️ Product Compatibility Responsibility

Customers are requested to verify product compatibility before purchase.

Swachh Gadgets will not be responsible for:

• incorrect orders
• incompatible purchases
• ordering mistakes made by customers

Returns or replacements for compatibility-related issues may not be accepted.

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↩️ Return Shipping Policy

Customers are responsible for all shipping charges related to:

• returns
• replacements
• warranty claims

Please allow up to:

⏳ 7 business days

for inspection and processing of returned products.

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📦 Unclaimed Products Policy

Any product submitted to us for:

• repair
• replacement
• inspection
• warranty service

must be collected within:

⏰ 30 days from arrival date

After this period, Swachh Gadgets reserves the right to:

• dispose of the product
• close the service request

No storage charges are applied during this period.

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🖼️ Product Image Disclaimer

Product images displayed on the website are for illustration purposes only.

Actual products may vary in:

• appearance
• branding
• packaging
• minor specifications

depending on manufacturer availability.

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🚛 Shipping & Delivery Timeline

Orders are generally processed and shipped within:

⏳ 48–72 hours

Estimated delivery timelines:

📦 5–18 working days

depending on:

• product availability
• shipping destination
• remote area accessibility

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📞 Need Assistance?

For any warranty, return, or compatibility-related questions, feel free to contact our support team.

📞 Call / WhatsApp: 8179382821
🌐 Website: www.swachhgadgets.com