Refunds
For In-Person Store Purchases:
No Refund, No Exchange or No Store Credit will be issued once the item is sold. Customer should completely check the item before buying it from our store.
For Online Orders:
Replacements will be issued only in case the item received is faulty. Please check the item within 24 hours after delivery.
Any claim made after 24 hours, after order delivery is made, will not be accepted.
Replacements of the same item will be made strictly. In case the item is no longer available or replacement cannot be arranged, store credits will be issue which you can use for future orders. No money refund will be issued in any case.
Returns
For Online Orders Only:
Customer will be responsible for paying for shipping costs for returning the item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your returns.
Normal Processing for all the returns received in 3-7 days.
To return your product, please email us at : info@swachhgadgets.com
Cancellations:
Cancellations:
All cancellations should be requested within 30 minutes after placing the order (Email, Phone or Whatsapp also accepted). Any notifications after this period wont be possible to accept, although we will try to cover as much as possible. Any cancellation of the order will attract 20% administrative charges on the total amount on the order value.
Warranty does not cover any damages or losses caused by postal or shipping services (courier services). We always recommend you to carefully check the package contents according to packing list in front of postal service or shipping company person.
All defective items being returned must be packed as was sent to you. Failure to do so may invalidate the warranty. We are not responsible for goods that are damaged during shipment or misused/abused by the customer/carrier.
Screen Protectors don’t comes with any warranty or guarantee due to the nature of the item.
If ANY warranty seal is broken or has been tampered with, the product will no longer have any warranty, and we will no longer be liable for the repair or replacement of your product.
The purchased product might contain more than 1 warranty seal. In this case each and every warranty seal must be intact, should not be broken or tampered with. If any of the seal is found broken or tampered with, then the product will no longer have any warranty.
Before you buy any items, please ensure that you have verified compatibility with your requirements and your handset. We will not take any responsibility and will not accept returns for items purchased that are not compatible with your requirements or your mobile phone or bought in error or mistake.
Need help?
Contact us at info@swachhgadgets.com for questions related to refunds and returns.